Return Policy

If you are not satisfied with your purchase, you may return it for a refund within 30 days of receiving your order. No questions asked!

Download the return label through the track & trace e-mail you've received.

Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start a return, kindly fill out the return form and send the package to the corresponding address. If you need help, feel free to reach out to support@grisque.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

If you receive a product that is damaged or defective, please contact support@grique.com immediately and we will be happy to send you a replacement.

Gift card
Did you pay for your order using a gift card? In case of a return, your gift card will be refunded.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@grisque.com.

Customer Service
If you have any questions about our return policy, please contact us at support@grisque.com

We hope you enjoy shopping with us!